Rain Cancellation Policy
During inclement weather please call no earlier than 30 minutes prior to the start of your class. Programs cancelled due to rain will have a make up scheduled. An e-mail with information on the make up schedule will be sent out within a week after the original class date. If we are unable to schedule a make up for the class, a credit may be issued to the student’s Lifetime Activities account. There will be no refund for non-attendance. For any questions, please contact Management at firstname.lastname@example.org.
USTA & Daytime
During the winter months court conditions can change rapidly. Lifetime Activities staff will determine court playability during inclement weather. In order to avoid redundancy, only the home team captain or designee shall call the office to check court conditions. The home team captain is responsible for notifying his/her team and communicating with the away team. The captain is not to assume a rain out without first speaking with a member of Lifetime Activities. Matches cannot be canceled more than 3 hours prior to match start time. Daytime matches starting at 9:30 or earlier may call the office at 8am. Once a Match has been officially rained out and canceled the home Captain is responsible for contacting the USTA Coordinator to reschedule their match.
Drying the courts can take some time and often depends on weather conditions. Even after removing all puddles and standing water, courts may still be too slick to play. When staff is available, every effort will be made to dry the courts in a timely fashion. Lifetime Activities cannot guarantee that your court will be playable in time for your league match. Dry courts are allocated first to Park and Recreation programs before league matches.
For any questions, please contact your USTA or Daytime Match Coordinator.